Location: Hagersville, ON
Type of Employment: Full-Time
Are you a 310T, 310S, 425A or 421A licensed technician, and/or an unlicensed mechanic with experience and you are working on these licenses? Or perhaps farming is a passion of yours and you'd like to pursue an apprenticeship? Premier offers apprenticeship opportunities for employees looking to obtain their 425A license and we will subsidize the tuition at the John Deere Agricultural Technician program at Fanshawe College.
Premier Equipment is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. With heritage dating back to the 1950's, our organization has grown through the decades bringing to life John Deere's commitment to customers of quality and innovation.
Premier proudly serves Southern Ontario with 9 locations (Alliston, Ayr, Elmira, Listowel, Ospringe, Tavistock, Smithville, Norwich and Stouffville), offering a robust parts inventory and over 90 technicians able to provide service and maintenance. We will be welcoming our 10th location in Hagersville in April.
Our Purpose statement is “To be the best part of our customer’s day by improving their business and lifestyle.”
We appreciate that customers have many options when it comes to who they select to meet their equipment and service needs – be it for their business (farm, landscape or compact construction) or for their lifestyle (lawn, garden, home and workshop). When customers call on Premier Equipment it is because they have a problem/need that they require assistance with – could be an equipment or technology need, or a repair or service need. Whatever the circumstance, we challenge our staff to be the “best part of our customer’s day” by effectively providing them with quality products and exceptional service to meet needs and make their business more productive or their tasks around their home or property more efficient or enjoyable.
We offer competitive wages, a competitive benefits package, RSP matching, Profit Share, along with many other perks. As an essential business, we offer secure employment with an engaging team atmosphere!
It's an exciting time to join our team as we continue to grow!
Come and hear what we are all about!
Responsibilities:
- Performs on-site diagnostics and repairs on Agricultural, CWP and Turf equipment and established Precision Ag (PA) products.
- Follows all safety rules and regulations while performing work assignments.
- Completes all reports and forms required in conjunction with work assignments.
- Accounts for all time and material used in performing assigned duties.
- Maintains current knowledge of John Deere and competitive products.
- Participates in required Service JDU (John Deere University) Training programs.
- Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment.
- Reviews and explains any maintenance, repair, or other service concerns directly with the service office and documents on work order.
- May be required to discuss technical items and repair details with customers.
- May be requested to promote and sell Premier Equipment’s service programs directly to customers.
- May be required to establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicle (Mobile Tech only).
- May be requested to support customer product clinics.
Experience, Education, Skills and Knowledge:
- 2+ years of experience performing service repairs.
- Outstanding interpersonal and customer service skills.
- Ability to perform repairs and required maintenance using special tools and equipment following Technical Manual procedures.
- Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment.
- Ability to preform basic computer functions, experience with Service Advisor an assest.
- Ability to operate vehicles and equipment for diagnostic purposes.
- Ability to lift at least 75 lbs. repeatedly.
- Advanced or Master Service Technician certification (Licensed) preferred or equivalent experience.
- High School Diploma or equivalent experience required.
- Valid driver’s “G” license required; CDL (Commercial Driver’s License) preferred.
- Rotating weekends and participation in the on-call program will be required.
At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.
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